Shipping policy
SHIPPING POLICY
ORDER PROCESSING
Orders are processed during normal business days, excluding weekends and holidays. Processing and delivery times are estimates and may vary during periods of high order volume.
Once your order ships, tracking information will be sent to the email address provided at checkout.
SHIPPING AVAILABILITY
1992 products are shipped only to locations where we determine the products may lawfully be sold and delivered.
Shipping availability may vary by state or jurisdiction and may change as laws and regulations governing hemp-derived THC products change.
We reserve the right to cancel or decline an order if we determine that we cannot legally ship the product to the destination provided.
DELIVERY
Delivery dates provided by the carrier are estimates and are not guaranteed. 1992 is not responsible for carrier delays, weather delays, or other circumstances outside our reasonable control.
SHIPPING ADDRESSES
Customers are responsible for providing a complete and accurate shipping address at checkout. Once an order has entered fulfillment, we cannot guarantee that the shipping address can be changed.
LOST OR STOLEN PACKAGES
If your package appears to be lost in transit, contact us at drink1992web@gmail.com and we will assist in reviewing the shipment and available carrier information.
1992 is not responsible for packages that are lost or stolen after the carrier confirms delivery to the address provided at checkout.
DAMAGED SHIPMENTS
If your order arrives damaged, contact drink1992web@gmail.com within 48 hours of delivery and include your order number and clear photographs of the product, packaging, and shipping box. Claims are reviewed in accordance with our Return & Refund Policy.
QUESTIONS
For questions regarding shipping or an existing order, contact:
1992 Legacy Inc. DBA 1992